Frequently Asked Questions

Every piece of gold jewellery crafted by PCRN Jewellers carries official BIS (Bureau of Indian Standards) Hallmark certification featuring the unique 6-digit HUID code, 22K/18K purity stamp, and PCRN logo seal.

We offer a hassle-free 15-day return policy on unused items in original packaging with original certificates and invoice. Custom-made bespoke pieces are excluded from 15-day returns but covered under Lifetime Buyback.

Yes! Every shipment dispatched by PCRN Jewellers is 100% transit-insured. Our specialized courier partners ensure secure tamper-evident packaging delivered directly to your doorstep.

Absolutely! Our master craftsmen specialize in custom bridal trousseaus, ring resizing, and bespoke gemstone selection. Contact our client concierge to submit custom specifications.